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Data Privacy

1. Introduction
At Troy Properties SA ("we," "us," "our"), we value your privacy and are committed to protecting your personal data. This Data Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our site, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect
We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, etc.

  • Technical Data: IP address, browser type, and version, time zone settings, browser plug-ins, operating system, and platform.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.

3. How We Collect Data
We use different methods to collect data from and about you, including:

  • Direct interactions: You may give us your personal information by filling in forms, subscribing to services, or contacting us via email.

  • Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and usage patterns. This data is collected using cookies, server logs, and similar technologies.

4. How We Use Your Data
We will only use your personal data when the law allows us to. We may use your data for the following purposes:

  • To provide services: To register you as a new client, deliver requested services, and process transactions.

  • To manage our relationship: Including notifying you about changes to our terms or policies, and responding to your inquiries.

  • To improve our website: Analyzing how users interact with our website to enhance user experience.

  • For marketing purposes: Sending you marketing communications based on your preferences, but only if you have opted-in.

5. Data Sharing and Third-Party Services
We may share your personal data with the following third parties:

  • Service providers: Third-party companies that help us deliver services such as website hosting, IT services, and email communications.

  • Legal authorities: If required by law, we may disclose your data to regulatory bodies or law enforcement.

We ensure that all third-party service providers respect the security of your personal data and treat it in accordance with the law.

6. International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure it is protected by requiring all our service providers to follow the same privacy standards as within the EEA.

7. Data Security
We take the security of your data seriously and have implemented appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

9. Your Rights
Under data protection laws, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your personal data (under certain conditions).

  • Object to the processing of your personal data.

  • Withdraw consent at any time if you previously gave consent to the processing of your data.

To exercise any of these rights, please contact us at the email address provided below.

10. Changes to This Policy
We may update this Data Privacy Policy from time to time. Any changes will be posted on this page, with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us
If you have any questions about this Data Privacy Policy or how we handle your personal data, please contact us at:
Troy Properties SA

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